Introduction:
Under the leadership of Sales Manager Sharrine, YuanTai Crane accomplished the successful delivery of a customized 2-ton jib crane to a company in the Philippines. This case study outlines the customer's requirements, the features of the jib crane, the sales process, and the positive impact on the customer's operations.
Customer Inquiry and Requirements:
A manufacturing facility in Quezon City, Philippines, approached YuanTai Crane seeking an efficient lifting solution. They required a 2-ton jib crane to facilitate material handling processes within their workshop.
Sales Process Led by Sharrine:
Sales Manager Sharrine took the lead in the project, establishing direct communication with the manufacturing facility. Through detailed discussions and a virtual site assessment, Sharrine recommended a customized 2-ton jib crane to meet their specific lifting needs.
Customization and Quotation:
Guided by Sharrine, YuanTai Crane customized the 2-ton jib crane with features tailored to the customer's requirements:
2-ton lifting capacity for versatile material handling.
Slewing jib arm for flexible load positioning.
Precise control systems for efficient and safe operations.
Sturdy construction for durability.
Sharrine provided the manufacturing facility with a detailed quotation, covering the cost of the jib crane, shipping expenses, and on-site installation services. The quotation included a transparent timeline for the expected delivery.
Order Confirmation and Payment:
After thorough consideration, the manufacturing facility, represented by its procurement manager, confirmed the order. The necessary payment, including a deposit, was made to initiate the production of the jib crane.
Production and Quality Assurance:
Sharrine ensured that YuanTai Crane's production team meticulously manufactured the 2-ton jib crane. Stringent quality control measures were implemented at every stage to ensure the crane's safety, reliability, and compliance with industry standards.
Shipping and Delivery to the Philippines:
Taking charge of logistics, Sharrine managed the shipping process, including customs clearance. The jib crane was securely packaged and transported to Quezon City, Philippines, adhering to the agreed-upon delivery timeline.
On-Site Installation and Training Led by Sharrine:
Upon the crane's arrival, Sharrine, along with YuanTai Crane's technical team, traveled to Quezon City for on-site installation and commissioning. Sharrine played a central role in providing training to the manufacturing facility's operators, ensuring they were proficient in operating the jib crane safely and efficiently.
Impact on Company Operations:
The successful installation of the 2-ton jib crane significantly improved the manufacturing facility's material handling capabilities. The crane's versatile design and advanced features enhanced operational efficiency, contributing to reduced manual effort and increased overall productivity. The procurement manager and the entire company expressed high satisfaction with Sharrine's leadership and the crane's performance.
Conclusion:
The delivery of the 2-ton jib crane to the manufacturing facility in Quezon City, Philippines, exemplifies YuanTai Crane's commitment to providing tailored lifting solutions globally. This case study highlights Sales Manager Sharrine's expertise in overseeing the entire project, ensuring a seamless process from consultation to installation, and ultimately contributing to increased operational efficiency and customer satisfaction.
